Sheraton Krakow Hotel
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Editor's review
Although a brand new arrival on the Cracow hotel scene, Sheraton has managed to acquire what is arguably the best location in town. The riverside setting offers outstanding views over the Wawel citadel, and all the delights of the city are within strolling distance. Inside, you'll find impeccable international standards of service and comfort. Sheraton comes replete with a panoply of treats including an indoor swimming pool, first class restaurants and twenty four hour room service. The large number of rooms (over two hundred) means that this is a workable option for large parties.
Editor
Editor & Krakow Local
Reviews
Breakfast is not worth the price. Probably the most expensive breakfast in town but it wont make you feel fancy - they only have a basic & very uninspiring buffet. For example Kolanko no.6 have an amazing buffet for 25zl. This Sheraton charges 95zl for a way lower quality brekkie. It's clearly just to scam people who are so rich that the numbers on the bill mean nothing to them.
I just had very disappointing breakfast for 95 PLN, this is rediculous price compared to 100 other great places with superb breakfast for 20 PLN all around Old Town
Customers be aware : Hotel charges NO SHOW penalties if you don't make it on time ! Due to a medical emergency we did not check in on time so we were advised of a penalties equivalent of one night cost ! ( 400 USD ).Reprehensible
Penalties very unreasonable !
The manager of the reception :Izabela Lis Ozimek - totally incompetent to handle the issue/ hold a position or to respond to a customer needs !
Reprehensible !
Location is great, room clean but small .
Room was clean and quiet. Sevice was excellent. Food was outstanding. Desk help was wonderful.
The facilities were good and the staff very welcoming. Localization, standard of hotel and room.
A little expensive, but having the pool was super. Food was out of this world too on the one night I ate there and also the breakfasts,
Excellent breakfast! Located very close to the castle, the main market square and Jewish town.
The location of the hotel is superb on the edge of everything. The hotel was very comfortable and clean and the bar served lovely food.
Very well looked after. A bit nervous with the flooding river but everything fine in the end. Would Sheraton again and not my first time this time, but would go for something a bit closer to the main market square if going back to Krakow.
Very beautiful hotel with friendly staff. Enjoyed being right next to the Castle and amazing view of the river. Only 10 minutes walk from the Main Square. I would recommend it highly.
Great central location, only 5 minutes to famous Wavel Castle.Great lobby and lounge area to relax in.
First time in a sheraton, won't be my last if they are all as good as this one in Krakow. Wish it was closer to the centre of Krakow but being next to the river and the Wawel castle made up for it. Service was superb and I knew I'd enjoy it from the second reception said hello. Deserves all the stars. Great job krakow sheraton.
Loved this hotel loads, it essentially a block of flats with a roof on, but it was a really enjoyable stay, the only issue was that the mens sauna smelled of urine!!!
Wonderful hotel, comparable to any Sheraton but this one is right next to a castle! Can't complain. Great views and the restaurant below is a great place to hang out.
We would not normally be choosing Sheraton but w were very pleasantly surprised. Special setting by the castle and wondrful service. We loved Krakow!
We had a fantastic Christmas break in Krakow. The Sheraton made us feel very welcome, and it was lovely to have a view over the castle. First class service.
Great hotel, exactly what you would expect from a hotel from the Sheraton line. Made my stay in Krakow even more pleasant!
The Sheraton is a nice hotel but give it 5 stars is a bit over the top. Room was clean but not very big, bathroom was small and bath/shower was also small. Breakfast was excelent. Its a run of the mill 4 star not a 5 star! but I would stay here again as its location is good!
Excellent place to watch sports in the bar. Managed to watch the Ashes there! Good food and plenty of space, friendly service and good location.
Please keep in mind that building Sheraton Hotel caused The Royal Brewery to be destroyed. If you do not support destroying monumental buildings from XVIIIth centrury please choose different hotel in Cracow. If in doubt ask you local guide in Cracow what was before sheraton hotel has been built
I cannot say enough great things about this hotel. The rooms were immaculate, the staff was courteous, helpful and friendly. The food was excellent. Outstanding service all round and great location. You made my time away from home on business pass in comfort. Thanks to you all.
Outstanding service and location, right under the Wawel Castle. Food was excellent and the most important thing of all - helpful and friendly staff. Thanks to you all for a wonderful stay. Simon and Elaine Berkin.
We cannot say enough good things about this hotel. The rooms were immaculately kept; the staff was courteous, helpful and friendly; and the breakfast was delicious.
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