Reviews of Shopping in Krakow

Obsługę klienta oceniam krytycznie. Zwrot dostarczony inPostem 600000919332050013719990 w połowie marca, mamy maj, a nadal nie ma środków na moim koncie. 2 miesiące dobijania się, zarówno mailowo jak i telefonicznie: dowiedziałam się jedynie, że zwrot nie został zarejestrowany i wynika to z jakiegoś błędu (?), którego jak widać obsługa klienta od 2 miesięcy nie potrafi rozwiązać. Jestem zbywana i ignorowana. Wygląda na to, że pieniądze za odesłaną bluzę przepadły. Nie polecam tego sklepu, uważam, że to karygodne i przede wszystkim niezgodne z regulaminem.

people, don't order anything from this store. they are thieves! they stole 4,000 Ukrainian hryvnias from me! they respond rudely to all letters and calls! I sued this company. Please be careful and do not provide your details!

My favourite vintage shop

Finally got what I ordered and it was excellent quality.

Waiting with hope for men clothes! :)

hey, i saw u r from Ukraine. i only wish you the best and hope you and your close ones are well!

Scam

straszna i niegrzeczna obsługa. unikać.

Lost wallet with important documents, should bee sent EXPRESS TO THE POLICE!!! Not 1-3 months later!

Terrible company. Bought a north face jacket for 220€ but it was a kids size.They told me to return it with a returning form,which I did.But the product returned back to me .I emailed them to tell me what was the problem, twice,but never got an answer.I hope many of you read these reviews and avoid these frauds.I will try to sue them and if I have a positive result, I will inform you so you can act in the same way.

I have bought veja sneakers and have returned to a office in Zagreb personally. No written confirmation from them, just a girl said that she needs to send them to Poland and money will be returned in 14 days. 14 days have passed and still nothing. After about 10 emails asking for confirmation, in the last one they asked can you give us order number (all email have it in title and asked for confirmation of return??????) So no sneakers and no money

Czy ta galerja dalej funkcjonuje ?Poniewaz ostatnia data to 20016r troche odlegla data.Chodzi mi tez o slynnego artyste Jana Sroke!!

Ordered a pair of shoes and they came really fast, nice packaging and kept me updated through emails no problems.

Do not go anywhere near theses guys, they are an absolute nightmare. In times when online customer service has no choice but to be excellent (and lets face it most reputable operations do!) this lot are stuck in the stone age. I clicked the incorrect size when ordering, as soon as I noticed, which was like 30 seconds later I emailed them and advised that I needed the bigger size, I got no response. I then received their automated message advising me that my order was shortly being picked and that if I wanted to make any changes, I needed to it now. So I advised that I needed the larger size. The next thing I hear was that the my order was sent with the size I originally ordered (the wrong size), with a note saying that I advised them to late for any changes to the order WTF! The trainers went back and the refund process was simply the most painful experience of the lot. Firstly, they questioned the return of the item (which seems to be a common theme of theirs reading some of the other reviews) and then it was barrage of smiley faces/emojis from them when expressing my concerns for the delay in getting the refund. I was tempted into these guys as their Adidas originals were slightly cheaper than the usual online brands. A big lesson learnt, you really do get what you pay for.

Fraudulent company! This is the worst experience I ever had with online shopping. THEY DON'T DO RETURNS. I ordered shoes on May 29. Then support told me that the pictures on the website were wrong and they sent me wrong color. For 2 weeks I was trying to connect with support - no response, deleting my messages on their social media. June 12 - my order just has been sent. June 24 order is in my city. Now I would like to do a return and they say I can't do it. Only people who live in Poland can do it by personally coming to their shop (!!!???). Don't order here

Why do you have so many bad reviews? Really wanna use you guys as you have something I really want to buy and have money but your reviews stink. How can we do business

Nie lubie pisac zlych opini ale niestety drugi raz ta sama historia. W zeszlym roku zamowilismy torebki na swieta, 19 grudnia. Torebki nie wyszly z kraju do drugiego tygodnia stycznia, a do USA dotarly w polowie lutego. Panie ktore odbieraj telefony sa bardzo nie uprzejme, i nie mozna sie nic dowiedziec. Poniewaz lubie jakosc torebek postanowilam zamowic w tym roku dwie dodatkowe. i niestety historia sie powtarza. Torebki zamowione 27 grudnia, nie wyszky z Polski do 13 stycznia a do mnie nadal nie dotarly. Szkoda, bo w ten sposob traci sie klientow, a konkurencja jest naprawde bardzo duza. I don't like to write bad reviews but unfortunately the same story for the second time. Last year, we ordered handbags on December 19. The purse did not leave the country until the second week of January, and they arrived in the US in mid-February. Ladies who receive calls are not very polite, and you can not find out anything. Because I like the quality of the bags, I decided to order two more this year. and unfortunately, history repeats itself. Bags ordered on December 27, will not leave Poland until January 13, and they still haven't arrived. It is a pity, because in this way you lose customers, and the competition is really very big.

Beware!!! Fraudulent company! I placed an order online and paid for a pair of sneakers that were in stock on 16th of December 2019. the estimated time of delivery was 19th. Until today, January 6, I haven't received any news about this order. Nobody answer the phone, the emails are rejected (This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: info@sneakerstudio.ro).

3 months ago (August 6) I sent to SneakerStudio sneakers for a money refund or replacement and still have not received any response. It is absolutely incomprehensible what is associated with such a long delay. It is also unclear why at the beginning of September SneakerShop`s representative in Ukraine informed me that within two weeks the funds would be returned to the card, and after 2 weeks he began to say that the goods had only been sent for complaint to the Puma company. After that 2 months have passed and they do not respond to requests anywhere. Don't buy anything here.

never again

avoida at all cost

never again

they are thiefes

Avoid at all costs!! Customer service is terrible, shipment arrives damaged and they did not pay me my refund. Scam!!

Byłem raz i wrócę niebawem po więcej zaopatrzenia :>

Just get a discount 15% because of this review. Really cool place! Weed about 10 types, cbd e-liquids and funny souvenirs!

Hello. We recommend visiting Krakow and our hosts have asked for a number of books - one in Polish and if not, in French and another in Polish or English. The topics asked are: Books that are now considered to be popular /discussed / or fashionable in the sense read by the people and in polish or translated either into French or English and a book in Polish or English Can you offer me a number of books in these are as that we can send them. If you also have Judaica books in Polish this would be a good addition

Bought myself a hand-made bong! I am really impressed!

Amsterdam in Krakow! That's wonderfull!

A very cool place, an excellent range, there is an opportunity to make cool photos, the staff is very responsive and helps to make the right choice. I did not expect to get to such a place in Warsaw - a nice travel bonus. The choice of cannabis and hashish, and various things surprised by its abundance.

Przyjemna obsługa i dużo fajnego asortymentu spożywczego z CBD. Dobre miejsce dla pasjonatów konopi polecam

Ich war sehr beeindruckt mit dem Geschäft! Zu Verfügung stehen viele interessante Sachen die man als Souvenir kaufen kann, vielfältige leckere Süßigkeiten, und verschiedene Gras Sorten. Dazu sehr nette Verkäufern und extrem coole Forozone mit Plantage!

Friendly staff, merry atmosphere, good music, and WEED!

Very Good Place, I love this cannabis shop in Krakow. Perfect service and very friendly staff. The main is that in this coffeeshop is different types of weed.

***WARNING! NEVER USE!!!!!*** They sent us two odd shoes!! Yes really! - and then wouldn't replace them. They said we had to send them back to Poland - still waiting for refund. There's more... got an email from them today saying they didn't have our returned package, even though UPS tracked it and said it was delivered + It will be another 14 days before we get or money back. In the end it took 3 months to get a refund – had to ask paypay to step in. Don’t shop here – it’s way too disppointing and stressful!

KokoWorld is a great store that offer a unique choice of high quality clothing. My favorite place in Krakow!

KokoWorld clothes are excellent, they are of great quality, Fairtrade and also very fashionable! The design of the clothes is beautiful, simple and comfortable. The store is wonderful and the staff are very helpful and nice. Highly recommend!

THEIR STUFF SUCKS SO DOES THE OWNER

Omg, no way I will shop here anymore. I practycly have to beg for my refund and involve all sort of inspection....

Best selection of vintage clothes I've seen in Krakow. They are in very good condition and made from hi quality materials but I was amazed the most by unique style of each item I saw there. Must see for those who likes vintage fashion

Wspaniałe miejsce! Piękne ubrania i inspirująca właścicielka Kasia. Serdecznie polecam.

Magical place with wonderful, high-quality, selected clothes. This store will change your life! Really! :)

Good selection. Unique clothes. Good prices.

Traumatised by visit to the shopping centre. I had a coffee at one of the cafes. A few meters away on the seat a man was sleeping, one of his shoes was lying next to him. Four security guards appear after a while and approached him. They assumed that he was drunk as they shouted at him, drag him and one of them was kicking his shoes along and laughing while they went off with him. Horrible and disrespectfull behaviour. I was extremely upset by the way it. Hope the man is Ok. Even if he was drunk he deserves respect.

Great place. I strongly recommend! I can't believe that such great bayonets are so cheap.

IT is really cool vintage shop!

Wonderful shop with unique fashion and jewellery. Boho style but super classy. Handwoven and hand dyed pieces were my favourite. Beautiful Interior.. You will not find anything similar in Krakow.

SO busy SO good

SO busy SO good

I ordered the Hokusai wave magnet. Arrived on time by mail, wrapped in a nice package. Now it shows off on my fridge!