3 star Hotels in Wroclaw

I had a booking for 3 nights in December my father died suddenly a couple of days prior to arrival, I contacted the hotel and asked about a deferment/cancellation of my booking as it was not approriate for me to travel, no reply from the hotel whatsoever. Upon Hotels.com recommendation they suggested cancellating the booking so the hotel could resell the room which I duly did and sent them a copy of the death certficate (which was registered on the intended day of arrival). My booking was quickly resold and the hotel was full, however they refused to refund my booking! So essentially they resold the same room twice, and kept the money, what sort of shady disgusting business practice is this? Are you so short of a couple of quid that you need so screw over a greiving potential guest! Nicola G on reception you should be utterly ashamed of yourself. Nothing short of a low down disgusting bunch of crooks & thieves!!

Nice one - superb location and good restaurant

Superb, excellent service, very good value for money.,

Good offer both for business and tourists.

Good choice, not a boutique hotel but does the job. Good for the business.

Cosy room, fresh, clean bathroom and a beautiful city to visit. That's what I call a succesful weekend.

Excellent hotel, made our stay comfortable and easy. Walking distance to the main Square.

All strong points that Novotel posses + easy access from the motorway.

Worth trying, good standard, not overpriced. Car park available, easy access if you travel on your own.

Good one for a short stay. Handy location, business type.